The Golden Boot Children's shoe shop in Gabriel's Hill, Maidstone
 

Deliveries

UK Delivery Costs (Includes UK Highlands and Islands and Northern Island)

Orders £40 and under
£3.50 Royal Mail Tracked 48 (2-3 working days)
£5.99 UPS 1-2 working days (2-4 days UK Highlands and Islands)

Orders over £40
FREE
Royal Mail Tracked 48 ( 2-3 working days ) (2-4 days UK Highlands and Islands)
£5.99 UPS 1-2 working days (2-4 days UK Highlands and Islands)


All SALE Products

£4.99 Royal Mail Tracked 48 hour (2-3 working days)
£5.99 UPS 1-2 working days (2-4 days UK Highlands and Islands)

If a full price item is placed in the cart over £40 Free shipping applies

* 'Working Day' means Monday-Friday, and as such we do not dispatch or deliver on weekends or Bank Holidays.

UK Delivery Service Details

Orders are dispatched Monday — Friday excluding Bank Holidays.

Order by times for same day dispatch:

UK

  • Order by 3pm on a working day for same day dispatch.

International

  • Order by 10am UK time for same day dispatch.


Royal Mail Tracked 48 

Requires a signature unless an instruction is given to leave the parcel in a safe place. We are unable to deliver to PO Box address.

Courier Delivery – 1-2 Days (Monday to Friday)
Our courier service is next working day however please allow for (UK 2 days) and (Northern Ireland, Scottish Islands and Channel Islands 2-4 Days).

Click and Collect
Orders can be picked up from our shop at 25-33 Gabriel's Hill, Maidstone during business hours. An email will be sent to you advising when your parcel is ready for collection.

Delivery Terms

Please allow up to 1-3 days for delivery (UK). We use a courier, next working day delivery service, for all product unless you have selected the Royal Mail option at the checkout on the Website. We will endeavour, to dispatch products immediately on confirmation that your order is accepted and issue of your Order Reference Number. If for some reason we have a problem with your order we will contact you by telephone or email as soon as practicable to let you know. If delay in dispatch is likely to exceed 7 days you may, provided the product has not been dispatched, cancel your order and we will refund all sums paid by you.

A delivery pre-advice text or e mail is sent to you the day the item is dispatched. You will also receive a second notification, on the day of delivery. The text or e-mail message allows you to re-organise delivery to another day, select a safe place for your parcel to be left if this is preferred or to select a nearby Pick Up Point. Instructions can be given at our checkout for packages to be left in a specified safe place or with a neighbour if you are likely to be out when delivery is made.

European Delivery Costs

£15.00 Courier delivery (2-5 day delivery - dependent on the country of destination)
Please note delivery charges will also apply to any exchange or replacement orders unless the Product originally ordered was faulty or not as described.

Orders over £300
FREE courier delivery (3-7 day delivery - dependent on country of destination)
Please note delivery charges will also apply to any exchange or replacement orders unless the Product originally ordered was faulty or not as described. 
*Our selected couriers require a signature on delivery. Due to this we are unable to deliver to PO Box addresses.

USA and Rest of World Delivery Costs

Shipped with FedEx and the costs are calculated at checkout.

Please click here to see the list of countries we can ship to.

Deliveries Out of the UK

Deliveries out of the UK may be subject to local sales taxes, custom charges and/or import duties, over which we have no control, and for which we cannot accept liability. If they apply they may require to be paid before the parcel will be released for delivery. You may be required to pay additional charges for customs clearance. We have no control over these charges and cannot advise you what they may be. As customs policies vary from country to country, you may wish to contact your local Tax or Customs office for further details.

Lost parcels

Royal Mail

It is very rare for parcels to go missing, but please take note of the following terms:
We will not be able to enter a claim for lost products with Royal Mail until:
1. 15 working days have passed (for UK orders)
2. 20 working days have passed (for EU orders)
3. 25 working days have passed (for orders outside the EU)

Courier Service

1.  15 working days have passed (for UK orders)
2. 20 working days have passed (for EU orders)
3. 25 working days have passed (for orders outside the EU

Proof of delivery which can include a Signature, GPS coordinates or photograph

will be provided to the customer. This should be sufficient to prove the delivery was successful and invalidate a warranty claim. If the courier company is unable to provide this evidence then a claim will be considered.
*please note that monies will not be refunded until the claim has been accepted by the courier firm.


QUALITY CHECKS

We cannot guarantee that our items have not been tried on in our store at some point. Sale items may have been displayed on racks in our stores also. 
We adopt a rigorous quality checking procedure which aims to ensure that the products we dispatch meet the high standards that our customers expect. If you are not happy with the product you have received, please contact us on 01622 752349 to discuss.

Summer Sale Now On FREE UK SHIPPING OVER £40* FREE UK SHIPPING OVER £40*
EASY RETURNS
Summer Sale Now On FREE UK SHIPPING OVER £40* FREE UK SHIPPING OVER £40*
EASY RETURNS

The Golden Boot Children's shoe shop in Maidstone



The Golden Boot men's department

The Children's Shop

Welcome to our Children’s Department! Since our establishment in 1790, which makes us the oldest independent shoe shop in the country, our children’s shop has become recognised as one of the best in the UK. We pride ourselves on our reputation, which with the help of our loyal customers, has been built over centuries.

Our children’s collection showcases a fantastic selection of school shoes, weekend trainers and summer sandals from well-known brands like Clarks, Start-Rite, Geox and Primigi – not forgetting new favourites, Bobux.

We also offer a brilliant range of cruisers and first shoes to sit alongside our exclusive First Shoes Club soyou can treasure this special moment forever! Our expertly trained shoe fitters will measure your child’s feet in-store to help them find the perfect pair of shoes. You can book a shoe- fitting appointment online or by calling 01622 752349. We can also offer specialist fitting advice over the phone if you’re slightly further afield.

Shop First Shoes Explore our Children’s collection

 

How we train our fitters

We realise that the fit of every style of shoe differs and an extensive knowledge of product is key to ensure the perfect fit. We encourage our team to see each foot as unique, and to make sure that we provide the best level of service for all our customers. All our team members complete a comprehensive training course. Every fitter is trained to use our hand measuring gauges. As well as in-store fit training we utilise training available from brands like Clarks and Startrite we also have 6 members of the Society of Shoe Fitters



First Shoes

Correctly fitted first shoes are an important first step to the healthy development of tiny feet. At The Golden Boot we want to ensure that you and your child have a really special first shoe experience to treasure and remember forever. We have a dedicated first shoe department with a great range of shoes we will also offer you a £4.99 gift pack which includes a photograph of your child’s first shoe experience.


The Golden Boot men's department

Our Engine Shed

We love our trains at The Golden Boot, and so do the children who come to our shop. We have four model engines which are fully operational and are triggered with a 10p coin.



 

“Very fast service and love the personal message that came with my child’s shoes! I will definitely be buying my child’s shoes from them from now on!”

 
 

“I cannot recommend this place enough, I've never gone anywhere else for my son's shoes, my mum used to take me for mine! The staff are incredibly efficient and knowledgeable. The Golden Boot takes all the hassle out of school shoe shopping.”

 
 
 

“The best shoe shop I have EVER been to! We went there to buy my sons first pair of shoes. From the point of being greeted at the door by a lovely member of staff, we were totally overwhelmed by how friendly and helpful each and every member of staff was, not to mention their incredible range of high quality shoes! Fully recommended and leaves me wondering why all high street shops cant be this good!?”

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