Sustainability
 

Deliveries

Getting your orders to you swiftly and securely is of upmost importance to us. That’s why we entrust our deliveries to carefully selected couriers.

*Orders placed before 3:00pm Monday – Friday are dispatched the same day. Orders placed after 3:00pm are dispatched on the next working day.

August Bank Holiday:
All orders placed after 3.00pm on Friday 27th August will be dispatched on Tuesday 31st August

Full price orders up to £45
£2.99 Royal Mail Tracked 48 hour
£5.99 Royal Mail Tracked 24 hour service (Please allow extra time for UK Highlands and Islands)

Full price orders over £45
FREE Royal Mail Tracked 48 hour service (Please allow extra time for UK Highlands and Islands)

Full price orders over £150
FREE Royal Mail Tracked 24 hour service (Please allow extra time for UK Highlands and Islands)

Saturday delivery * Orders must be placed before 3:00pm on Friday
£5.99 Royal Mail Tracked 24 hour service

Sale products
£3.99 Royal Mail Tracked 48 hour
If a full price item is placed in the cart over £45 free shipping applies


UK Highlands and Islands Delivery Costs *

Orders up to £150
£3.99 Royal Mail Tracked 48 hour service or
£14.99 Courier delivery two working day

Orders between £150 to £300
£14.99 Courier delivery two working day

Orders over £300
FREE DPD Courier delivery (2-day service)

For Europe and the rest of the world please visit the Delivery page

Returns
We trust that you will be delighted with your purchase, but there will be times when you need to return items to us, you have up to 28 days to do so. We will issue a refund within a maximum of 7 working days of the goods being received back to us.

If you’re returning an item because it’s unwanted or you need to exchange it, we ask that you pay for the cost of the return carriage.

We have tried to make this process as hassle free as possible please click here for help with your return.

CHRISTMAS SHOP NOW OPEN
CHRISTMAS SHOP NOW OPEN

Sustainability



The Golden Boot men's department

A concsious choice

Here at the Golden Boot, we are committed to limiting our impact on the environment, whilst working with ethical, global brands to bring you the vast and diverse range we are renowned for. We aim to deliver exceptional and memorable service alongside our beautifully made, well-fitting, durable and reliable footwear collections. It’s in our DNA to share our passion for shoes. We sell timeless designs that are meant to be worn, loved and cared for – and not thrown out at the end of each season. Limiting the number of shoes you need to buy is just one of the ways we are continually improving our sustainability efforts and reducing our environmental impact for future generations.


Our Product

We are increasingly welcoming products to our collection which are chosen with sustainability in mind. For example, relatively new to our line-up is the revolutionary sustainable slippers by Mercredy. Crafted in Spain, Mercredy works with an innovative production process in which recovered plastic bottles are ground into fibres, cleaned, spun into yarn and woven into a fabric. Each pair of slippers is made from at least 2 recovered bottles. We are also proud to stock a fantastic range of Vegan Dr Martens, lacking leather and other animal products, but uncompromisingly durable and iconic.


The Golden Boot men's department

At the Golden Boot, we have always prided ourselves on our well-considered collections. By personally curating our seasonal ranges, we ensure our product selection is unique and exclusive to us and ensures we do not over-buy stock. For this reason, we particularly love the Made-To-Order service by luxury Australian brand, R. M. Williams. Not only does this allow a unique product to be made according to your specific requirements, but it also limits the amount of stock that needs to be held by stockists or suppliers at any one time, and ensures products are only made to meet demand.

R. M. Williams is just one of the trusted companies we have formed a close working relationship with over the years who is committed to sustainability. Creating premium products that are made to last for years helps to reduce unnecessary waste and reliance on fast fashion. R. M. Williams also offers exclusive repairs to restore your boots to their former glory, completed by local craftspeople and repairers in the community, meaning your boots can keep you going for even longer.

We have also formed strong relationships with other socially responsible brands, such as Toni Pons which has transparent and honest manufacturing processes. A commitment to localising its design and manufacturing processes to Spain (and not outsourcing to other countries) as well as using high-quality, natural materials and recyclable packaging are exactly the type of values we hope we emulate ourselves at the Golden Boot.


The Golden Boot men's department

As well as ethically conscious brands abroad, we have also established strong relationships with many British footwear brands, from the likes of Barker and Loake to Jeffery-West and Barbour. In addition to the premium quality promised by hand-finished products in local British factories, the small carbon footprint this brings with it is of the utmost importance to us as a business. We are also proud to work with small brands like BigJigs to grow alongside them and their business ventures.

We also endeavour to accommodate larger and smaller sizes and a variety of width fittings that are not easily available elsewhere.


Postage and Packaging

In-house, we reuse all presentable cardboard boxes and tissue paper from our deliveries on our website orders. Surplus or unpresentable packaging is recycled. We have also committed to using recyclable cardboard boxes or compostable bags to pack our web orders. To reduce our use of plastics further, all orders are sealed with paper tape. Our store carrier bags are made from certified recycled paper, too.

We also deliver exclusively with DPD, the UK’s leading parcel delivery company. DPD consistently ensures that our customers receive their orders swiftly, securely and without hassle, but importantly for the environment, every parcel DPD delivers is carbon neutral.

The Golden Boot men's department

In-House

Instore, we do all we can to limit our impact on the planet. As well as a systematic recycling process in the back of house, we also offer regular fit checks for our children’s customers to ensure their shoes are too small before they purchase new ones. Not only does this guarantee our customers have the maximum shelf life out of their shoes, but we also offer a shoe recycling scheme instore. All shoes are sent to charities to help those in need. If the shoes are in good enough condition, they will be passed on to other children; if not, they will be ground down to make materials for playgrounds.

As well as directing in-house photoshoots and curating our own marketing resources and famous window displays, we also responsibly source our creative materials – including shop renovation materials – from local or ethical businesses. We also reuse all of our displays and point-of-sale products instore meaning we limit the number of plastic signs we receive from our brands.

The Golden Boot men's department

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