About Us
 

Deliveries

Getting your orders to you swiftly and securely is of upmost importance to us. That’s why we entrust our deliveries to carefully selected couriers.

All full-priced goods £75 and over are dispatched for Free using the Mainland UK Next Working Day service*.
Domestic orders under £75 are charged at £2.99 Royal Mail Tracked 48 or
£6.99 for DPD Local Next Working Day.

*All sale items are charged at £3.99 and dispatched with Royal Mail Tracked 48.

Non-Mainland UK via Royal Mail Tracked 48 or Two-Day DPD Local Delivery. For postcodes and delivery costs click here
For information on deliveries outside the UK please see our extended delivery policy here

DPD Local will send a text alert and email notification to notify you of your 1-hour time slot on the morning of delivery. For orders sent with Royal Mail, you will receive a tracking number to track the delivery of your parcel.

If you have any queries regarding your delivery, please don’t hesitate to contact us on 01622 752349 or email [email protected]

Unfortunately, we cannot guarantee Next Working Day delivery on sale items. These may take between 1-3 days to be delivered.

Returns
We trust that you will be delighted with your purchase, but there will be times when you need to return items to us, you have up to 28 days to do so. We will issue a refund within a maximum of 7 working days of the goods being received back to us.

If you’re returning an item because it’s unwanted or you need to exchange it, we ask that you pay for the cost of the return carriage.

We have tried to make this process as hassle free as possible please click here for help with your return.

FREE UK DELIVERY* EASY RETURNS

About Us

The Golden Boot shop

A Family Business

We are truly passionate about shoes. As the oldest independent shoe shop in the country, with a history spanning back to 1790, we take great pride in our extensive knowledge about footwear. Over the years, we have worked meticulously to apply our 230-years’ experience to finesse a tailored shoe collection for men, ladies and children.

Our Passion

However, our appetite for beautiful designs, quality and craftsmanship no longer ends with our bespoke footwear range, but spans handbags, clothing and luxury accessories, too. The result is a bespoke curation of well-known heritage and contemporary brands from across the globe.

Shop independent supporter

It is paramount that we work with brands and factories that share our values and strive for the finest quality leathers, expert craftsmanship, innovative technologies, comfortable fit and beautiful design. To help us create our custom seasonal collections, we attend international trade shows in Milan and Dusseldorf, and regularly visit individual factories across Spain to assure perfect materials and exclusive designs. Working closely with each brand makes our collection unique and our synthesis of shoes is one you won’t find anywhere else on the market.

Our Community

 
Here at the Golden Boot, we feel a great commitment to our community. We host instore events and contribute to local charities.
 
 
We also host pop-up events around our local area, such as the much-loved Ramblin’ Man Fair and the Weald of Kent Ploughing Match.
 
 
As an independent business, we also collaborate with other local businesses including Federic’s, Turners Cider, Anno Gin, Bardsley England, Autofabrica and Toylander.
 



Golden Boot Exclusives

Continuing our history of shoemaking – which would have taken place onsite and in nearby factories between the eighteenth and twentieth centuries – our collections are created with our local customers in mind. We have worked closely with Spanish factories to design and produce a bespoke collection of Golden Boot branded men’s and ladies’ footwear, crafted from soft, supple Spanish leathers in a range of styles and hues. Coupled with our extraordinary range of brands from across the globe, our footwear and accessories collection offers something unique for men, ladies and children of all ages and stages.

Product embossing

Our Heritage

The Golden Boot is truly unique. We are proud to be the longest-running, family-owned and independent shoe shop in the country. Established by William Randall in 1790, the company was later taken over by F. W. Randall – and became F. W. Randall & Co Ltd – in the mid-nineteenth-century. F. W. Randall had three daughters, Flora, Fanny and Henrietta.

Henrietta Randall married William Henry Martin and had eight children including Percival Claude Martin, listed in the 1911 Census as a shoe trader and Ernest ‘Ernie’ F. W. Randall Martin, a shoemaker. Ernie had two sons, Alan and Robert, and Robert’s son Lawrence – the current Chairman – had two sons, one of whom is the current Managing Director, Edward Martin.

That means that since William Randall founded the company in 1790, seven generations of shoemakers, merchants and traders have shaped and moulded the Golden Boot into the highly respected and established institution it is today.

Golden Boot heritage photos

Continuing a legacy

Once a single residence in Gabriel’s Hill, the Golden Boot has come a long way since its establishment and since the expansion of our Ladies’ Shop in 2018, now occupies eight residences, including the original site. With a passion for innovative store design, unique products and world-class customer service, here at the Golden Boot, we continue to stand out from today’s homogenised high street.

Though, the extensive changes that the Golden Boot has gone through over the last 230 years do not end there. As well as preserving our heritage in our large and comprehensive shoe shop, the growth of our dedicated online shop has been key to our modernisation. Over the centuries, our reputation has been built on the quality of our products, our passion for and knowledge about footwear, but perhaps most importantly, trust in our expert advice and customer service. For this reason, we are dedicated to consistently delivering our superb instore fitting service online and over the phone.

Each member of our brilliant team is professionally trained and has a genuine interest in shoes and people. Whether shopping with us in our independent Maidstone store or online from the comfort of your home, we as a team at the Golden Boot whole-heartedly believe in delivering our customers an unforgettable shopping experience. We value your custom and can’t wait to assist you!

Edward Martin

Edward Randall Martin
7th Generation and Managing Director

Trustpilot

“Our family’s children’s school shoes have been bought from you for 3 generations. The well trained and polite staff always take their time to give the best service making the children feel special and the experience enjoyable.”

Jo W.

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