Shoe Care

We deliver exclusively with DPD, the UK’s leading parcel delivery company. DPD consistently ensure that our customers receive their orders swiftly, securely and without hassle. DPD also ensure that every parcel delivered is carbon neutral.

All goods are dispatched using the Mainland UK Next Working Day service* – FREE OVER £45. Domestic orders £45 and under are charged at £4.99.

*All sale items are charged at £4.99

Non-Mainland UK Two Days - £8.99 (Postcodes AB, BT, FK, GY, HS, IM, IV, JE, KA, KW, PA, PO, PH, TR & ZE).

DPD will send a text alert and email notification to notify you of your 1-hour time slot on the morning of delivery.

If you have any queries regarding your delivery, please don’t hesitate to contact us on 01622 752349.

Unfortunately, we cannot guarantee next day delivery on sale items. These may take between 1-3 days to be delivered.

DPD Local deliver 8am—6pm Monday—Friday

For our local Maidstone customers, we are pleased to offer a click and collect service. All stock is held in our Maidstone store meaning your goods can be ready for collection within the (working) day. Simply select your desired items on our website and select “Collect from Golden Boot-Maidstone“ at checkout. We will inform you by email when your order is ready to collect. We are available during our normal opening hours for collection only – please call us on 01622 752349 to schedule a time. Please bring a copy of your order confirmation and a form of ID when you collect your order.

As the oldest independent family-run shoe shop in the country, we pride ourselves on consistently delivering exceptional customer service. We are grateful to our loyal customers for taking the time to review our products and service, and hope that our fantastic reviews are enough to assure you of your purchase with us.

We trust you will be delighted with your purchase, but if you are not completely satisfied you can return it to us at any time within 28 days of receipt. Products must be returned unworn and undamaged in their original packaging. Returns costs are at your own expense. Returns can be taken back to our Maidstone store.

If you need an exchange, please give us a call on 01622 752349 so we can reserve the item for you.

If you have any questions or queries, please do not hesitate to give us a call on 01622 752349 or email [email protected]

Find our Returns address and information here: