Dr. Martens Size and Fit guide
 

Deliveries

UK Delivery Costs (Includes UK Highlands and Islands and Northern Island)

Orders £40 and under
£3.50 Royal Mail Tracked 48 (2-3 working days)
£5.99 UPS 1-2 working days (2-4 days UK Highlands and Islands)

Orders over £40
FREE Royal Mail Tracked 48 ( 2-3 working days ) (2-4 days UK Highlands and Islands)
£5.99 UPS 1-2 working days (2-4 days UK Highlands and Islands)


All SALE Products

£4.99 Royal Mail Tracked 48 hour (2-3 working days)
£5.99 UPS 1-2 working days (2-4 days UK Highlands and Islands)

If a full price item is placed in the cart over £40 Free shipping applies

* 'Working Day' means Monday-Friday, and as such we do not dispatch or deliver on weekends or Bank Holidays.

UK Delivery Service Details

Orders are dispatched Monday — Friday excluding Bank Holidays.

Order by times for same day dispatch:

UK

  • Order by 3pm on a working day for same day dispatch.

International

  • Order by 10am UK time for same day dispatch.


Royal Mail Tracked 48 
Requires a signature unless an instruction is given to leave the parcel in a safe place. We are unable to deliver to PO Box address.

Courier Delivery – 1-2 Days (Monday to Friday)
Our courier service is next working day however please allow for (UK 2 days) and (Northern Ireland, Scottish Islands and Channel Islands 2-4 Days).

Click and Collect
Orders can be picked up from our shop at 25-33 Gabriel's Hill, Maidstone during business hours. An email will be sent to you advising when your parcel is ready for collection.

Delivery Terms

Please allow up to 1-3 days for delivery (UK). We use a courier, next working day delivery service, for all product unless you have selected the Royal Mail option at the checkout on the Website. We will endeavour, to dispatch products immediately on confirmation that your order is accepted and issue of your Order Reference Number. If for some reason we have a problem with your order we will contact you by telephone or email as soon as practicable to let you know. If delay in dispatch is likely to exceed 7 days you may, provided the product has not been dispatched, cancel your order and we will refund all sums paid by you.

A delivery pre-advice text or e mail is sent to you the day the item is dispatched. You will also receive a second notification, on the day of delivery. The text or e-mail message allows you to re-organise delivery to another day, select a safe place for your parcel to be left if this is preferred or to select a nearby Pick Up Point. Instructions can be given at our checkout for packages to be left in a specified safe place or with a neighbour if you are likely to be out when delivery is made.

European Delivery Costs

£15.00 Courier delivery (2-5 day delivery - dependent on the country of destination)
Please note delivery charges will also apply to any exchange or replacement orders unless the Product originally ordered was faulty or not as described.

Orders over £300
FREE courier delivery (3-7 day delivery - dependent on country of destination)
Please note delivery charges will also apply to any exchange or replacement orders unless the Product originally ordered was faulty or not as described. 
*Our selected couriers require a signature on delivery. Due to this we are unable to deliver to PO Box addresses.

USA and Rest of World Delivery Costs

Shipped with FedEx and the costs are calculated at checkout.

Please click here to see the list of countries we can ship to.

Deliveries Out of the UK

Deliveries out of the UK may be subject to local sales taxes, custom charges and/or import duties, over which we have no control, and for which we cannot accept liability. If they apply they may require to be paid before the parcel will be released for delivery. You may be required to pay additional charges for customs clearance. We have no control over these charges and cannot advise you what they may be. As customs policies vary from country to country, you may wish to contact your local Tax or Customs office for further details.

Lost parcels

Royal Mail

It is very rare for parcels to go missing, but please take note of the following terms:
We will not be able to enter a claim for lost products with Royal Mail until:
1. 15 working days have passed (for UK orders)
2. 20 working days have passed (for EU orders)
3. 25 working days have passed (for orders outside the EU)

Courier Service

1.  15 working days have passed (for UK orders)
2. 20 working days have passed (for EU orders)
3. 25 working days have passed (for orders outside the EU

Proof of delivery which can include a Signature, GPS coordinates or photograph

will be provided to the customer. This should be sufficient to prove the delivery was successful and invalidate a warranty claim. If the courier company is unable to provide this evidence then a claim will be considered.
*please note that monies will not be refunded until the claim has been accepted by the courier firm.


QUALITY CHECKS

We cannot guarantee that our items have not been tried on in our store at some point. Sale items may have been displayed on racks in our stores also. 
We adopt a rigorous quality checking procedure which aims to ensure that the products we dispatch meet the high standards that our customers expect. If you are not happy with the product you have received, please contact us on 01622 752349 to discuss.

Spring New Arrivals FREE UK SHIPPING OVER £40* FREE UK SHIPPING OVER £40*
EASY RETURNS
Spring New Arrivals FREE UK SHIPPING OVER £40* FREE UK SHIPPING OVER £40*
EASY RETURNS

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Dr. Martens Size and Fit guide

FAQs
Size system: UK & US
Fit: true to size
Location: Northamptonshire, England
Size charts: Men's Size Chart, Ladies' Size Chart, Children's Size Chart

About Dr Martens: Dr. Martens, also known as Doc Martens, is a renowned British footwear and clothing brand, best known for its distinctive, durable leather boots. Established in 1947 by Dr. Klaus Maertens, the brand has made a significant cultural impact worldwide, representing rebellion and individuality. Known for their air-cushioned soles, yellow stitching, and welted construction, Dr. Martens boots and shoes are designed to withstand the test of time. The brand caters to a diverse clientele, from workers needing sturdy footwear to fashion enthusiasts seeking a bold style statement. Over the years, Dr. Martens has expanded its product range to include accessories and apparel, maintaining its commitment to quality, comfort, and iconic design.

Dr. Martens generally fit true to size. However, the brand uses UK and US sizing depending on where the shoes are made. It's important to check the brand's size chart or consult with a shoe specialist to ensure the correct fit. Because Dr. Martens shoes are known for their sturdy and durable design, they may feel a little tight or stiff when first worn. But with time, these boots mold to the shape of the wearer's foot, providing a personalized and comfortable fit.

 

Dr Martens Men's Shoes and Boots Fit

Dr. Martens men's boots generally fit true to size, but they are known for their roomy fit. Therefore, if you're between sizes, it's often recommended to size down. However, the boots may feel tight across the instep and in the toe box at first due to the sturdy leather used in their construction. This is normal, and with regular wear, the leather will soften and mold to your foot shape, providing a comfortable and custom fit.

Dr Martens men's size conversion chart
EU 36 37 38 39 41 42 43 45 46 47 48 49.5 51
US 4 5 6 7 8 9 10 11 12 13 14 15 16
Cm 23.75 24.59 25.45 26.29 27.13 28 28.8 29.74 30.56 31.39 32.26 33.1 33.93
UK 3 4 5 6 7 8 9 10 11 12 13 14 15

Dr Martens Ladies' Shoes and Boots Fit

Dr. Martens ladies' boots and shoes generally fit true to size, but they're known for their roomy design, especially in the toe area. This extra space provides comfort for all-day wear. However, if you are between sizes, it's usually recommended to size down rather than up. Also, Dr. Martens footwear can take a bit of time to break in due to the sturdy materials used in its construction, so don't be alarmed if they feel a bit stiff at first. Always refer to the brand's size chart for the most accurate fit.

Dr Martens ladies' size conversion chart
EU 36 37 38 39 41 42 43
US 5 6 7 8 9 10 11
Cm 23.39 24.23 25.09 25.93 26.8 27.64 28.5
UK 3 4 5 6 7 8 9

Dr Martens Children's Shoes and Boots Fit

Dr. Martens children's shoes tend to fit true to size, similar to their adult counterparts. However, as children's feet grow rapidly, it may be a good idea to buy a size larger to allow for growth. For an accurate fit, it's always recommended to measure the child's foot in our store. The shoes are designed to be comfortable and durable for active children. As with adult shoes, the footwear may require a break-in period, so ensure your child wears them for short periods initially.

Dr Martens children's size conversion chart
EU 16 17 18 19 20 21.5 23 23.5 26 27 28 29 31 32 33 34 36 37 38
US 1 2 3 4 5 6 7 8 9 10 11 12 13 1 2 3 4 5 6
Cm 9.7 10.54 11.4 12.24 13.18 14.04 14.88 15.74 16.58 17.45 18.28 19.12 19.98 20.82 21.69 22.5 23.39 24.23 25.09
UK 0 1 2 3 4 5 6 7 8 9 10 11 12 13 1 2 3 4 5

 

Aftercare

How to Look After Dr Martens Shoes?

Caring for your Dr. Martens shoes properly will extend their lifespan and keep them looking their best. Here's a step-by-step guide:

  1. Clean Regularly
    First and foremost, clean your shoes regularly. Remove loose dirt and debris using a soft brush. For stubborn dirt, use a damp cloth, but remember not to soak the leather as it can cause damage.
  2. Use a Leather Cleaner
    Dr. Martens sells its own brand of shoe cleaner that is ideal for their leather products. Apply the cleaner using a soft cloth and rub it gently into the leather. Wipe away any excess cleaner and let the shoes dry naturally.
  3. Apply Wonder Balsam
    Dr. Martens' Wonder Balsam is a blend of coconut oil, lanolin, and beeswax. This product is a must-have for maintaining the flexibility of your shoes' leather and preventing it from drying out and cracking. Apply it with the sponge provided and let it soak in overnight.
  4. Store Properly
    Store your shoes in a cool, dry place, away from direct sunlight or heat sources. Heat can dry out the leather, causing it to crack. If your shoes get wet, let them dry naturally. Stuffing them with newspapers can help absorb moisture and maintain their shape.
  5. Use Shoe Trees
    Using shoe trees can help maintain the shape of your boots and prevent creasing and cracking. Opt for cedar shoe trees, which can also absorb moisture and deodorize your shoes.
  6. Rotate Your Shoes
    Avoid wearing your Dr. Martens daily. Leather shoes need time to air out and dry any sweat or moisture. Rotating your shoes can extend their life.
  7. Break Them in Gradually
    Dr. Martens shoes are known for their durability, which also means they can be quite stiff when new. Break them in gradually to avoid blisters and discomfort.

By following these steps, you'll ensure your Dr. Martens stay in top condition for years to come.


Glossary

Term Description
AirWair Soles The patented air-cushioned sole of Dr. Martens that offers comfort and durability.
Goodyear Welt A method of shoe construction in which the upper and sole are heat-sealed and sewn together for durability.
Bouncing Soles Another term for the AirWair soles, referring to their cushioned and comfortable design.
1460 The first model of Dr. Martens boots, named for the date they were first produced (1st April, 1960).
DM's A common abbreviation for Dr. Martens.
Yellow Stitching The trademark yellow stitching found on most Dr. Martens footwear.
Eyelets The holes through which the laces are threaded.
Heel Loop A fabric loop on the back of the shoe, designed to help pull on the boots.
Docs Another common nickname for Dr. Martens.
Softy T A lightweight, full-grain leather used in some Dr. Martens shoes.
Break-in Period The time it takes for Dr. Martens footwear to mold to the shape of the wearer's foot and become comfortable.
Pascal Boot A specific model of Dr. Martens boots that is lighter and softer than the original 1460.
Vegan Range Dr. Martens shoes that are made without any animal products.
Polish A substance used to clean and shine Dr. Martens shoes.
Wonder Balsam A Dr. Martens product used to condition and protect their leather footwear.
Quad Platform A thick, double-height sole found on some Dr. Martens styles.
Made in England Range Dr. Martens shoes that are handcrafted in the UK using traditional shoemaking techniques.

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