Fairfax and Favor Size and Fit guide
 

Deliveries

UK Delivery Costs (Includes UK Highlands and Islands and Northern Island)

Orders £40 and under
£3.50 Royal Mail Tracked 48 (2-3 working days)
£5.99 UPS 1-2 working days (2-4 days UK Highlands and Islands)

Orders over £40
FREE Royal Mail Tracked 48 ( 2-3 working days ) (2-4 days UK Highlands and Islands)
£5.99 UPS 1-2 working days (2-4 days UK Highlands and Islands)


All SALE Products

£4.99 Royal Mail Tracked 48 hour (2-3 working days)
£5.99 UPS 1-2 working days (2-4 days UK Highlands and Islands)

If a full price item is placed in the cart over £40 Free shipping applies

* 'Working Day' means Monday-Friday, and as such we do not dispatch or deliver on weekends or Bank Holidays.

UK Delivery Service Details

Orders are dispatched Monday — Friday excluding Bank Holidays.

Order by times for same day dispatch:

UK

  • Order by 3pm on a working day for same day dispatch.

International

  • Order by 10am UK time for same day dispatch.


Royal Mail Tracked 48 
Requires a signature unless an instruction is given to leave the parcel in a safe place. We are unable to deliver to PO Box address.

Courier Delivery – 1-2 Days (Monday to Friday)
Our courier service is next working day however please allow for (UK 2 days) and (Northern Ireland, Scottish Islands and Channel Islands 2-4 Days).

Click and Collect
Orders can be picked up from our shop at 25-33 Gabriel's Hill, Maidstone during business hours. An email will be sent to you advising when your parcel is ready for collection.

Delivery Terms

Please allow up to 1-3 days for delivery (UK). We use a courier, next working day delivery service, for all product unless you have selected the Royal Mail option at the checkout on the Website. We will endeavour, to dispatch products immediately on confirmation that your order is accepted and issue of your Order Reference Number. If for some reason we have a problem with your order we will contact you by telephone or email as soon as practicable to let you know. If delay in dispatch is likely to exceed 7 days you may, provided the product has not been dispatched, cancel your order and we will refund all sums paid by you.

A delivery pre-advice text or e mail is sent to you the day the item is dispatched. You will also receive a second notification, on the day of delivery. The text or e-mail message allows you to re-organise delivery to another day, select a safe place for your parcel to be left if this is preferred or to select a nearby Pick Up Point. Instructions can be given at our checkout for packages to be left in a specified safe place or with a neighbour if you are likely to be out when delivery is made.

European Delivery Costs

£15.00 Courier delivery (2-5 day delivery - dependent on the country of destination)
Please note delivery charges will also apply to any exchange or replacement orders unless the Product originally ordered was faulty or not as described.

Orders over £300
FREE courier delivery (3-7 day delivery - dependent on country of destination)
Please note delivery charges will also apply to any exchange or replacement orders unless the Product originally ordered was faulty or not as described. 
*Our selected couriers require a signature on delivery. Due to this we are unable to deliver to PO Box addresses.

USA and Rest of World Delivery Costs

Shipped with FedEx and the costs are calculated at checkout.

Please click here to see the list of countries we can ship to.

Deliveries Out of the UK

Deliveries out of the UK may be subject to local sales taxes, custom charges and/or import duties, over which we have no control, and for which we cannot accept liability. If they apply they may require to be paid before the parcel will be released for delivery. You may be required to pay additional charges for customs clearance. We have no control over these charges and cannot advise you what they may be. As customs policies vary from country to country, you may wish to contact your local Tax or Customs office for further details.

Lost parcels

Royal Mail

It is very rare for parcels to go missing, but please take note of the following terms:
We will not be able to enter a claim for lost products with Royal Mail until:
1. 15 working days have passed (for UK orders)
2. 20 working days have passed (for EU orders)
3. 25 working days have passed (for orders outside the EU)

Courier Service

1.  15 working days have passed (for UK orders)
2. 20 working days have passed (for EU orders)
3. 25 working days have passed (for orders outside the EU

Proof of delivery which can include a Signature, GPS coordinates or photograph

will be provided to the customer. This should be sufficient to prove the delivery was successful and invalidate a warranty claim. If the courier company is unable to provide this evidence then a claim will be considered.
*please note that monies will not be refunded until the claim has been accepted by the courier firm.


QUALITY CHECKS

We cannot guarantee that our items have not been tried on in our store at some point. Sale items may have been displayed on racks in our stores also. 
We adopt a rigorous quality checking procedure which aims to ensure that the products we dispatch meet the high standards that our customers expect. If you are not happy with the product you have received, please contact us on 01622 752349 to discuss.

Spring New Arrivals FREE UK SHIPPING OVER £40* FREE UK SHIPPING OVER £40*
EASY RETURNS
Spring New Arrivals FREE UK SHIPPING OVER £40* FREE UK SHIPPING OVER £40*
EASY RETURNS

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Fairfax and Favor Size and Fit guide

FAQs
Size system: UK
Fit: true to size
Location: Norfolk, UK
Size charts:   Ladies' Boots Ladies' Shoes

About Fairfax & Favor: Fairfax & Favor is a British luxury fashion brand that specializes in footwear and lifestyle products. The company was co-founded in 2013 by childhood friends Marcus Fairfax Fountaine and Felix Favor Parker, who aimed to create affordable luxury footwear that is both fun and respectful of traditional British culture, resulting in classic country looks with a modern city aesthetic.

 

Fairfax & Favor Ladies' Boots fit

Fairfax & Favor offers a wide range of ladies' boots, including ankle boots, knee-high boots, and over-the-knee boots. Some styles may fit differently than others, so it can be helpful to consult the size guides provided in each product description and read reviews from other customers. For example, the renowned Fairfax & Favor Regina Boots are reported to fit true to size and include an elastic panel that can stretch for added comfort.

Fairfax & Favor women's boot size conversion chart
EU 36 37 38 39 40 41 42 43
US 5 6 7 8 9 9.5 10 11
UK 3 4 5 6 7 7.5 8 9

Customers who try on new boots sometimes find that their ankle or foot feels too tight when first trying them on. To help you navigate this challenge, Fairfax & Favor share a secret ‘freezer bag trick’. This consists of placing your foot in a plastic bag or freezer bag before putting on the boot, and then pushing your weight through your heel. The bag helps to remove friction and allows you to slip your foot into the boot with greater ease. After a couple of wears, the suede and/or leather will stretch ensuring you do not need to use the freezer bag again.

Fairfax & Favor Ladies' Shoe Size Conversion Chart

Fairfax & Favor offers a range of ladies' shoes, including loafers, trainers, and ballet flats, which typically fit true to size. It's important to consider the style of the shoe, as some may have a narrower or wider fit than others. In case you are unsure about the size, you can always order two different sizes and return the one that doesn't fit well. Additionally, you can get in touch with us and our knowledgeable team will advise you about size and fit.

Fairfax & Favor women's shoe size conversion chart
EU 36 37 38 39 40 41 42 43
US 5 6 7 8 9 9.5 10 11
UK 3 4 5 6 7 7.5 8 9

Fairfax & Favor Belts Sizing and Fit

The sizing of Fairfax & Favor belts can vary by product, so customers are advised to check the size guides included in each product description. Some Fairfax & Favor belts are available in multiple sizes, while others are adjustable to fit a range of waist sizes. The Hampton Belt, for example, is available in multiple sizes and is designed to complement both formal and casual outfits.

A rough guide to the typical Fairfax & Favor belt sizes is provided below:

  • Small length 75cm.
  • Medium length 84-85cm.
  • Large length 95cm.

Aftercare

To ensure the longevity of your Fairfax & Favor products, it is important to take proper care of them. For leather footwear and bags, it is recommended to use a soft, damp cloth to wipe down the leather and remove any dirt or dust. Allow the leather to dry naturally and avoid using any harsh chemicals or cleaning products. To maintain the shape of footwear, you can use shoe trees when not in use. For bags and accessories, it is recommended to store them in a dry, cool place away from direct sunlight. If the leather becomes dry, apply a small amount of leather conditioner to restore its softness and suppleness.

It is also important to regularly check the hardware and stitching on your Fairfax & Favor products to ensure that they are in good condition. If you notice any loose threads or damaged hardware, it is recommended to have the item repaired by a professional leatherworker. For example, Fairfax & Favor boots can be resoled, but it is important to find a skilled cobbler who is properly qualified in repairing high-quality footwear.

Customisation and style

It is worth remembering that the Fairfax & Favor product range includes interchangeable tassels - a popular accessory that can be attached to the zip pull on Fairfax & Favor boots or bags. Fairfax & Favor tassels are a fun way to add a pop of color and texture to your outfit, and can be easily swapped out to create different looks. They can also serve a practical purpose by making it easier to open and close the zippers if you are wearing gloves or have limited mobility in your hands.

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