Hicks and Brown Size and Fit guide
 

Deliveries

UK Delivery Costs (Includes UK Highlands and Islands and Northern Island)

Orders £40 and under
£3.50 Royal Mail Tracked 48 (2-3 working days)
£5.99 UPS 1-2 working days (2-4 days UK Highlands and Islands)

Orders over £40
FREE Royal Mail Tracked 48 ( 2-3 working days ) (2-4 days UK Highlands and Islands)
£5.99 UPS 1-2 working days (2-4 days UK Highlands and Islands)


All SALE Products

£4.99 Royal Mail Tracked 48 hour (2-3 working days)
£5.99 UPS 1-2 working days (2-4 days UK Highlands and Islands)

If a full price item is placed in the cart over £40 Free shipping applies

* 'Working Day' means Monday-Friday, and as such we do not dispatch or deliver on weekends or Bank Holidays.

UK Delivery Service Details

Orders are dispatched Monday — Friday excluding Bank Holidays.

Order by times for same day dispatch:

UK

  • Order by 3pm on a working day for same day dispatch.

International

  • Order by 10am UK time for same day dispatch.


Royal Mail Tracked 48 
Requires a signature unless an instruction is given to leave the parcel in a safe place. We are unable to deliver to PO Box address.

Courier Delivery – 1-2 Days (Monday to Friday)
Our courier service is next working day however please allow for (UK 2 days) and (Northern Ireland, Scottish Islands and Channel Islands 2-4 Days).

Click and Collect
Orders can be picked up from our shop at 25-33 Gabriel's Hill, Maidstone during business hours. An email will be sent to you advising when your parcel is ready for collection.

Delivery Terms

Please allow up to 1-3 days for delivery (UK). We use a courier, next working day delivery service, for all product unless you have selected the Royal Mail option at the checkout on the Website. We will endeavour, to dispatch products immediately on confirmation that your order is accepted and issue of your Order Reference Number. If for some reason we have a problem with your order we will contact you by telephone or email as soon as practicable to let you know. If delay in dispatch is likely to exceed 7 days you may, provided the product has not been dispatched, cancel your order and we will refund all sums paid by you.

A delivery pre-advice text or e mail is sent to you the day the item is dispatched. You will also receive a second notification, on the day of delivery. The text or e-mail message allows you to re-organise delivery to another day, select a safe place for your parcel to be left if this is preferred or to select a nearby Pick Up Point. Instructions can be given at our checkout for packages to be left in a specified safe place or with a neighbour if you are likely to be out when delivery is made.

European Delivery Costs

£15.00 Courier delivery (2-5 day delivery - dependent on the country of destination)
Please note delivery charges will also apply to any exchange or replacement orders unless the Product originally ordered was faulty or not as described.

Orders over £300
FREE courier delivery (3-7 day delivery - dependent on country of destination)
Please note delivery charges will also apply to any exchange or replacement orders unless the Product originally ordered was faulty or not as described. 
*Our selected couriers require a signature on delivery. Due to this we are unable to deliver to PO Box addresses.

USA and Rest of World Delivery Costs

Shipped with FedEx and the costs are calculated at checkout.

Please click here to see the list of countries we can ship to.

Deliveries Out of the UK

Deliveries out of the UK may be subject to local sales taxes, custom charges and/or import duties, over which we have no control, and for which we cannot accept liability. If they apply they may require to be paid before the parcel will be released for delivery. You may be required to pay additional charges for customs clearance. We have no control over these charges and cannot advise you what they may be. As customs policies vary from country to country, you may wish to contact your local Tax or Customs office for further details.

Lost parcels

Royal Mail

It is very rare for parcels to go missing, but please take note of the following terms:
We will not be able to enter a claim for lost products with Royal Mail until:
1. 15 working days have passed (for UK orders)
2. 20 working days have passed (for EU orders)
3. 25 working days have passed (for orders outside the EU)

Courier Service

1.  15 working days have passed (for UK orders)
2. 20 working days have passed (for EU orders)
3. 25 working days have passed (for orders outside the EU

Proof of delivery which can include a Signature, GPS coordinates or photograph

will be provided to the customer. This should be sufficient to prove the delivery was successful and invalidate a warranty claim. If the courier company is unable to provide this evidence then a claim will be considered.
*please note that monies will not be refunded until the claim has been accepted by the courier firm.


QUALITY CHECKS

We cannot guarantee that our items have not been tried on in our store at some point. Sale items may have been displayed on racks in our stores also. 
We adopt a rigorous quality checking procedure which aims to ensure that the products we dispatch meet the high standards that our customers expect. If you are not happy with the product you have received, please contact us on 01622 752349 to discuss.

Men’s New Arrivals Final Sale Reductions Women’s New Arrivals
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Men’s New Arrivals Final Sale Reductions Women’s New Arrivals
EASY RETURNS

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Hicks and Brown Size and Fit guide

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FAQs
Size system: Letter
Fit: true to size
Location: UK
Size charts: Ladies’ hats Men’s hats

About Hicks & Brown: Hicks & Brown is a British brand that embodies the essence of countryside style with a modern twist. Originating from the fields of Suffolk, their designs are equally at home in rural settings or urban environments like London. The brand is particularly renowned for their high-quality, timeless hats that have become a staple of British country fashion.

 



Hicks & Brown Ladies’ Hats

Hicks & Brown offers a range of ladies' hats in various styles and sizes, with their Suffolk, Aldeburgh, Orford, and Chelsworth Fedoras all made from the same hat mould to provide a comfortable fit that suits all face shapes, while offering detailed size guides to help customers find their perfect fit across their collections.

Hicks & Brown Ladies' hats size conversion guide
Letter size XS S M L XL
CM 54 55 57 59 61
US 21" 21.9" 22.6" 23.4" 24.2"


Hicks & Brown Men’s Hats

Hicks & Brown men's hats are known for their unique design and comfort. In comparison to other brands, Hicks & Brown hats tend to have a comfortable spacious fit.

Hicks & Brown Ladies' hats size conversion guide
Letter size XS S M L XL
CM 54 55 57 59 61
US 21" 21.9" 22.6" 23.4" 24.2"


Hicks & Brown Hat Care Guide

Follow the Golden Boot essential care tips for your Hicks & Brown hats. Learn how to clean, store, and protect your stylish countryside headwear to ensure long-lasting quality and shape.

Water resistance:
Their wool felt hats are water resistant and can handle light rain showers. If the hat gets wet, shake off excess water and let it dry slowly indoors, away from direct heat.

Storage:
Store the hat away from direct sunlight. Either hang it on a hook or place it flat in your wardrobe, ensuring nothing is squashing it to maintain its shape.

Cleaning:

  • Use a lint roller to remove dust or dirt
  • For stubborn marks, use a damp sponge or hat brush
  • If dealing with mud, let it dry first before cleaning

Avoid heat:
Don't place the hat near direct heat sources, as this can cause it to change shape.

Hat protector spray:
They offer a wool felt hat protector spray that provides a water-resistant protective layer. Clean and dry the hat first, then spray evenly from 10-15cm away.

Hat boxes:
Consider using a hat box for storage to protect against dust and damage when not in use.

Leather headband care:
For hats with lighter-colored leather headbands, avoid wearing them in wet conditions as the dye can run and stain the hat.

Glossary

Term Description
Wool felt Wool felt is a durable, warm, and malleable material made from compressed wool fibers. It is commonly used in crafting high-quality hats due to its excellent shape-retention properties and comfort.
Waxed fabric Waxed fabric is cotton or canvas treated with wax to create a water-resistant surface. This material is ideal for making hats that can withstand inclement weather while maintaining a stylish appearance.
Velvet trim Velvet trim adds a touch of luxury and elegance to hats. This soft, plush material is used as decorative edging or banding, enhancing the visual appeal and overall sophistication of the hat.
Feather embellishments Feather embellishments are decorative feathers attached to hats, providing a unique and stylish accent. These embellishments can vary in color, size, and type, adding a distinctive flair to each hat design.
Knitted materials (for beanies) Knitted materials for beanies involve interlocking yarn loops to create a stretchy and warm fabric. This technique is perfect for producing cozy, snug-fitting beanies ideal for cold weather.
Water-resistant treatments Water-resistant treatments involve applying special coatings or finishes to hat fabrics to repel water. This technology ensures that hats remain dry and comfortable in rainy or wet conditions.
Hat resizers Hat resizers are adjustable bands or inserts that help customize the fit of a hat. These tools allow for a more personalized and comfortable wearing experience, accommodating different head sizes.
Hat protector spray Hat protector spray is a liquid solution applied to hats to safeguard against stains, moisture, and UV damage. This spray extends the hat's lifespan by maintaining its appearance and functionality.
Leather headbands Leather headbands are high-quality, durable bands made from leather, often used inside hats for added comfort and fit. They provide a luxurious feel and help absorb sweat, keeping the wearer cool.
Panama straw (for summer hats) Panama straw is a lightweight, breathable material made from the toquilla palm plant, ideal for summer hats. It is known for its natural color, flexibility, and ability to keep the wearer cool in hot weather.
Baker boy cap construction Baker boy cap construction involves sewing multiple panels of fabric together to create a rounded, flat-crowned cap with a short brim. This traditional design is stylish and versatile, suitable for various occasions.
Fedora shaping Fedora shaping refers to the process of crafting a fedora hat's distinctive pinched front, creased crown, and medium-width brim. This classic style is both fashionable and functional.
Trilby hat design Trilby hat design features a short brim that is angled down at the front and slightly turned up at the back, with a deeply indented crown. This design offers a modern, sophisticated look.
Wide-brimmed hat technology Wide-brimmed hat technology involves the use of materials and construction techniques to create hats with broad brims that provide ample sun protection. These hats are designed to be stylish while offering practical benefits.
Hat moulding techniques Hat moulding techniques involve shaping and forming hats using specialized blocks and presses. These techniques ensure precise, consistent shapes and styles, enhancing the hat's overall quality and appearance.
Breathable fabrics Breathable fabrics are materials that allow air to pass through, keeping the wearer cool and comfortable. These fabrics are essential for hats worn in warm weather or during physical activities.
Moisture-wicking materials (for headbands) Moisture-wicking materials are designed to draw sweat away from the skin, keeping the wearer dry and comfortable. These materials are often used in headbands to enhance the hat's comfort and functionality.
Lint-resistant finishes Lint-resistant finishes are treatments applied to hat fabrics to prevent the accumulation of lint and fuzz. This technology helps hats maintain a clean and polished appearance over time.
Shape-retention technology Shape-retention technology involves using materials and construction methods that help hats maintain their intended shape despite regular wear and handling. This technology ensures that hats look great and last longer.

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