On Running Size and Fit guide
 

Deliveries

UK Delivery Costs (Includes UK Highlands and Islands and Northern Island)

Orders £40 and under
£3.50 Royal Mail Tracked 48 (2-3 working days)
£5.99 UPS 1-2 working days (2-4 days UK Highlands and Islands)

Orders over £40
FREE Royal Mail Tracked 48 ( 2-3 working days ) (2-4 days UK Highlands and Islands)
£5.99 UPS 1-2 working days (2-4 days UK Highlands and Islands)


All SALE Products

£4.99 Royal Mail Tracked 48 hour (2-3 working days)
£5.99 UPS 1-2 working days (2-4 days UK Highlands and Islands)

If a full price item is placed in the cart over £40 Free shipping applies

* 'Working Day' means Monday-Friday, and as such we do not dispatch or deliver on weekends or Bank Holidays.

UK Delivery Service Details

Orders are dispatched Monday — Friday excluding Bank Holidays.

Order by times for same day dispatch:

UK

  • Order by 3pm on a working day for same day dispatch.

International

  • Order by 10am UK time for same day dispatch.


Royal Mail Tracked 48 
Requires a signature unless an instruction is given to leave the parcel in a safe place. We are unable to deliver to PO Box address.

Courier Delivery – 1-2 Days (Monday to Friday)
Our courier service is next working day however please allow for (UK 2 days) and (Northern Ireland, Scottish Islands and Channel Islands 2-4 Days).

Click and Collect
Orders can be picked up from our shop at 25-33 Gabriel's Hill, Maidstone during business hours. An email will be sent to you advising when your parcel is ready for collection.

Delivery Terms

Please allow up to 1-3 days for delivery (UK). We use a courier, next working day delivery service, for all product unless you have selected the Royal Mail option at the checkout on the Website. We will endeavour, to dispatch products immediately on confirmation that your order is accepted and issue of your Order Reference Number. If for some reason we have a problem with your order we will contact you by telephone or email as soon as practicable to let you know. If delay in dispatch is likely to exceed 7 days you may, provided the product has not been dispatched, cancel your order and we will refund all sums paid by you.

A delivery pre-advice text or e mail is sent to you the day the item is dispatched. You will also receive a second notification, on the day of delivery. The text or e-mail message allows you to re-organise delivery to another day, select a safe place for your parcel to be left if this is preferred or to select a nearby Pick Up Point. Instructions can be given at our checkout for packages to be left in a specified safe place or with a neighbour if you are likely to be out when delivery is made.

European Delivery Costs

£15.00 Courier delivery (2-5 day delivery - dependent on the country of destination)
Please note delivery charges will also apply to any exchange or replacement orders unless the Product originally ordered was faulty or not as described.

Orders over £300
FREE courier delivery (3-7 day delivery - dependent on country of destination)
Please note delivery charges will also apply to any exchange or replacement orders unless the Product originally ordered was faulty or not as described. 
*Our selected couriers require a signature on delivery. Due to this we are unable to deliver to PO Box addresses.

USA and Rest of World Delivery Costs

Shipped with FedEx and the costs are calculated at checkout.

Please click here to see the list of countries we can ship to.

Deliveries Out of the UK

Deliveries out of the UK may be subject to local sales taxes, custom charges and/or import duties, over which we have no control, and for which we cannot accept liability. If they apply they may require to be paid before the parcel will be released for delivery. You may be required to pay additional charges for customs clearance. We have no control over these charges and cannot advise you what they may be. As customs policies vary from country to country, you may wish to contact your local Tax or Customs office for further details.

Lost parcels

Royal Mail

It is very rare for parcels to go missing, but please take note of the following terms:
We will not be able to enter a claim for lost products with Royal Mail until:
1. 15 working days have passed (for UK orders)
2. 20 working days have passed (for EU orders)
3. 25 working days have passed (for orders outside the EU)

Courier Service

1.  15 working days have passed (for UK orders)
2. 20 working days have passed (for EU orders)
3. 25 working days have passed (for orders outside the EU

Proof of delivery which can include a Signature, GPS coordinates or photograph

will be provided to the customer. This should be sufficient to prove the delivery was successful and invalidate a warranty claim. If the courier company is unable to provide this evidence then a claim will be considered.
*please note that monies will not be refunded until the claim has been accepted by the courier firm.


QUALITY CHECKS

We cannot guarantee that our items have not been tried on in our store at some point. Sale items may have been displayed on racks in our stores also. 
We adopt a rigorous quality checking procedure which aims to ensure that the products we dispatch meet the high standards that our customers expect. If you are not happy with the product you have received, please contact us on 01622 752349 to discuss.

Christmas Shop | Now Open FREE UK SHIPPING OVER £40* FREE UK SHIPPING OVER £40*
EASY RETURNS
New Arrivals | Shop Now FREE UK SHIPPING OVER £40* FREE UK SHIPPING OVER £40*
EASY RETURNS

  • Your shopping bag is empty!

This website is designed to use cookies, please read our Terms & Conditions.
OK

On Running Size and Fit guide

Product Compare (0)
 

FAQs
Size system: EU
Fit: true to size
Location: Switzerland
Size charts: Ladies’ size chart Men’s size chart

About On Running: On Running is a Swiss athletic footwear brand that burst onto the scene in 2010, founded by former Ironman champion Olivier Bernhard, alongside David Allemann and Caspar Coppetti. The brand quickly gained acclaim for its innovative CloudTec® cushioning technology, which provides a unique running experience that feels akin to "running on clouds." This technology features individual cushioning chambers that absorb impact and adapt to a runner's style, making it a favourite among athletes and casual wearers alike. Over the years, On has expanded its offerings beyond traditional running shoes to include lifestyle and outdoor footwear, all while maintaining a commitment to sustainability through the use of recycled materials and eco-friendly practices. With endorsements from high-profile athletes like Roger Federer, On Running has established itself as a prominent player in the global sportswear market, appealing to both performance-driven individuals and fashion-conscious consumers.

 

On Running Ladies’ shoes

On Running ladies' shoes typically fit true to size, but there are a few nuances to consider. Many users have reported that the shoes offer a snug fit, particularly in the toe box, which can be beneficial for those with narrower feet. However, if you have wider feet or prefer a bit more room, it might be wise to consider going up half a size or exploring the brand's wide-fit options.

On Running ladies' size conversion guide
On Running UK Size 3 3.5 4 4.5 5 5.5 6 6.5 7.5 8 8.5 9 9.5 10 11 11.5 12 12.5 13 13.5
EU 36 36.5 37 37.5 38 38.5 39 40 41.5 42 42.5 43 44 45 46 46.5 47 47.5 48 48.5
CM 22.7 23 23.3 23.6 24.0 24.3 24.7 25.3 26.0 26.7 27 27.3 28.0 28.7 29.3 29.6 30.0 30.3 30.7 31
US 5 5.5 6 6.5 7 7.5 8 8.5 9.5 10 10.5 11 11.5 12 13 13.5 14 14.5 15 15.5


On Running Men’s shoes

On Running men's shoes are generally known to fit true to size, aligning well with most major running shoe brands like Saucony and Brooks. However, certain models may vary slightly in fit. For instance, the On Cloud and Cloudswift often run a half size smaller, while the Cloud X tends to fit true to size. Runners with wider feet might find it beneficial to size up, especially in models designed for a snugger fit. To ensure the best fit, measuring your foot in our shop and consulting the sizing chart is always a wise approach.

On Running men's size conversion guide
On Running UK Size 3 3.5 4 4.5 5 5.5 6 6.5 7.5 8 8.5 9 9.5 10 11 11.5 12 12.5 13 13.5
EU 36 36.5 37 37.5 38 38.5 39 40 41.5 42 42.5 43 44 45 46 46.5 47 47.5 48 48.5
CM 22.7 23 23.3 23.6 24.0 24.3 24.7 25.3 26.0 26.7 27 27.3 28.0 28.7 29.3 29.6 30.0 30.3 30.7 31
US 5 5.5 6 6.5 7 7.5 8 8.5 9.5 10 10.5 11 11.5 12 13 13.5 14 14.5 15 15.5


On Running Shoe Care Guide

Looking after your On Running shoes is essential to prolong their lifespan and maintain their performance. Here are some key tips to keep them in tip-top condition:

  • Regular Cleaning:
    After each run, gently remove loose dirt by clapping the shoes together or using a soft brush. For deeper cleaning, hand wash them using a mild detergent mixed with warm water. Avoid the washing machine, as the heat and agitation can damage the shoe's structure.
  • Remove Laces and Insoles:
    Take out the laces and insoles before cleaning. You can wash these separately by hand or, if they're machine-safe, in the washing machine. This helps ensure a thorough clean without damaging the shoe itself.
  • Air Dry:
    After cleaning, allow your shoes to air dry at room temperature. Avoid direct heat sources like radiators, as they can warp the materials. Stuffing the shoes with scrunched-up paper can help absorb moisture and maintain their shape.
  • Proper Storage:
    Store your shoes in a cool, dry place, ideally with the laces undone and the insoles removed. This prevents moisture build-up and helps maintain their shape.
  • Rotate Your Shoes:
    If you have multiple pairs, rotating them can help distribute wear and tear evenly, extending the life of each pair.
  • Protective Sprays:
    Consider using a water-repellent spray before wet weather to protect the materials from moisture damage.

Glossary

Term Description
CloudTec®An innovative cushioning system that absorbs impact and adapts to a runner's movements, providing a sensation akin to "running on clouds."
Speedboard®A flexible plastic layer that sits between the midsole and upper, designed to enhance propulsion and support during toe-off, making each step more responsive.
Helion™ SuperfoamA lightweight foam that offers excellent cushioning and energy return, ensuring a comfortable ride while maintaining durability.
Missiongrip™A specially designed outsole rubber that provides superior traction on various surfaces, ensuring stability and grip during runs.
Zonal Knit UpperA breathable and adaptive upper construction that offers a snug fit while allowing for flexibility and ventilation.
Dual-Foam SetupA combination of different foam densities in the midsole, providing a balance of cushioning and stability for a dynamic running experience.
LightSpray™A lightweight material used in the shoe's construction, contributing to overall comfort without compromising support.
Adaptive FitA design feature that allows the shoe to conform to the unique shape of the foot, enhancing comfort and reducing the risk of blisters.
Torsional RigidityA measure of how well the shoe resists twisting, providing stability and support during lateral movements.
DropThe difference in height between the heel and toe of the shoe, affecting the running posture and feel; On shoes often feature a moderate drop for a balanced experience.

Subscribe


I am interested in: