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Your boots are made to last. With the right care and attention, the single-piece leather boots mould to your feet and improve with age. The more you wear them, the better they will get, the more you will want to wear them - but with wear comes repair. For UK Customers we offer an official R.M. Williams repair service. We work alongside a fully licensed R.M. Williams repair specialist, who uses genuine R.M. Williams components which include soles, heels, elastic gussets and boot tabs.
Before you start:
1. Please check for any tears on the upper of your boots. Unfortunately if there are any, we are unable to repair your boots.
2. Your Boots must be on an original R.M. Sole to carry out the repair.
3. Ensure your boots are clean and free from mud etc
Once you have received an email confirming that we are able to process your order, package your boots and include:
Your name, address, contact telephone number and email address.
Details of the repair you require ie: sole and heel, heels only, gussets/elastics, tabs.
Please send your boots and the above information to:
F.A.O Men's Department, The Golden Boot, 25-33 Gabriel’s Hill, Maidstone, Kent ME15 6HX
We will confirm receipt of your boots before any repairs are carried out, and contact you for payment before posting your repaired boots back to you.
*Please note: this service is only available for UK postcodes
Pricing starts from £140 (including postage) for a full resole. Gusset and tabs are extra costs. Timescale is around 4-6 weeks with our local specialist repairer.
* We can no longer take in any boots requiring a re-welt *
Dynamic, comfort, leather, gardener re soles start from £140.00
Heels start from £45.00
Tabs start from £16.00 per tab
Gussets start from £25.00 per gusset
This dilapidated pair of R.M. Williams Lachlan saw a new lease of life with a full resole and heel and new elastic gussets. The upper was cleaned and then brought back to life with R.M. Williams saddle dressing.
This pair of Comfort craftsman boots in Kangaroo Tan Bark leather received a full resole and heel with new elastic gussets on each boot. The upper was then lovingly nourished with R.M. Williams leather conditioner and finished with Saphir light brown shoe cream.
This pair of Dynamic Flex R.M. Williams received a full resole and heel. Both of the comfort insoles were also replaced. The upper was then polished with R. M. Williams Stockman's chestnut Boot Polish.
This R.M. Williams Signature Craftsman Boot received a full resole and heel. The sole has been meticulously re-stitched and the Signature Craftsman brass plaque has been re-attached. The one piece Veal Calf leather upper has been polished and buffed using the nourishing R.M. Williams chestnut Stockmans polish.
Looking after your R.M. Williams
We offer a comprehensive range of care products for your R.M. WIlliams boots. With every purchase of RM Williams boots you will receive a complimentary shoe care. If you require any advice on looking after your RM Williams boots don't hesitate to contact us. You can shop our range of care products at
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